PRIVACY POLICY

Last Updated: September 5, 2026

Authentic Marriages, LLC (“Authentic Marriages,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit the Authentic Marriages website, communicate with us, complete an inquiry or registration form, subscribe to communications, participate in an online questionnaire or quiz, register for a program or event, purchase a service or product, or otherwise interact with Authentic Marriages online.

This Privacy Policy applies to our website and related online services. It does not replace any separate privacy notices, informed-consent documents, program agreements, or Notice of Privacy Practices that may apply when you receive clinical services from a licensed healthcare professional through Authentic Marriages.

By using our Website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. ABOUT AUTHENTIC MARRIAGES

Authentic Marriages provides relationship-focused services and resources that may include couples therapy, individual therapy, trauma-focused therapy, marriage intensives, relationship coaching, groups, retreats, workshops, educational resources, speaking engagements, ministry-related programming, and other relationship and wellness services.

Some services offered through Authentic Marriages may constitute healthcare or mental-health treatment provided by licensed professionals. Other services, including certain coaching programs, educational programs, retreats, workshops, speaking engagements, ministry programs, quizzes, newsletters, and digital resources, may not constitute healthcare services.

Because of this distinction, different privacy protections may apply depending upon the service in which you participate.

2. WEBSITE PRIVACY AND PROTECTED HEALTH INFORMATION

This Website Privacy Policy primarily governs information collected through our Website and general business operations.

When Authentic Marriages or one of its clinicians is acting as a healthcare provider subject to the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable health-privacy laws, information qualifying as Protected Health Information (“PHI”) will be handled in accordance with applicable law and the provider's Notice of Privacy Practices.

This Privacy Policy does not replace a HIPAA Notice of Privacy Practices.

If there is a conflict between this Privacy Policy and an applicable Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will control with respect to that PHI.

Information submitted through a general Website contact form, newsletter subscription, publicly available quiz, coaching inquiry, retreat registration, educational program, social-media platform, or other non-clinical service may not constitute PHI and may not receive the same protections that apply to information contained in a clinical health record.

Please avoid submitting highly sensitive clinical details, Social Security numbers, financial account credentials, or other information that is not necessary through a general Website contact form.

When sensitive clinical information is required, we may direct you to a more appropriate or secure communication method or client portal.

3. USING THE WEBSITE DOES NOT ESTABLISH A CLINICAL RELATIONSHIP

Visiting this Website, submitting a contact or inquiry form, sending us an email, completing a quiz, downloading a resource, or communicating with Authentic Marriages does not by itself establish a therapist-client, physician-patient, or other healthcare-provider relationship.

A clinical relationship is established only after the appropriate intake, consent, eligibility, and acceptance processes have been completed.

The Website and its communication forms are not intended for emergency or crisis communications.

If you believe you or another person is experiencing a medical or psychiatric emergency, call 911, go to the nearest emergency department, or contact an appropriate emergency or crisis service.

4. INFORMATION WE MAY COLLECT

We collect information in several ways: information you provide directly to us, information generated automatically when you use the Website, and information received from service providers or other authorized sources.

Information You Provide Directly

Depending upon how you interact with Authentic Marriages, you may provide information such as your name, email address, telephone number, city, state, mailing address, age or age range, relationship or marital status, spouse or partner information, service interests, preferred method of communication, scheduling information, and information you voluntarily include in messages or forms.

If you inquire about therapy, coaching, intensives, retreats, groups, or other relationship services, you may voluntarily provide information concerning your relationship, family, emotional well-being, mental health, goals, concerns, or reasons for seeking services.

We may also collect information provided when you register for a retreat, course, group, workshop, webinar, speaking event, or other program; complete an assessment, questionnaire, survey, or quiz; download a resource; join a mailing list; submit feedback; or otherwise communicate with us.

Transaction and Payment Information

If you purchase a service, program, event registration, digital resource, or other offering, payment and billing information may be collected.

Payments may be processed by third-party payment processors. Those providers may collect payment card information and other financial information directly from you. Their collection and processing of that information may also be governed by their own privacy policies and terms.

Communications

We may retain communications you send to us, including emails, Website inquiries, registration communications, customer-service requests, and other correspondence.

If you subscribe to our newsletter or other promotional communications, we may maintain your email address and communication preferences.

Information Collected Automatically

When you use our Website, certain information may be collected automatically, including your Internet Protocol (“IP”) address, browser type, device type, operating system, referring website, pages viewed, links clicked, approximate geographic location derived from IP address, dates and times of visits, time spent on particular pages, and other diagnostic or usage information.

We may use cookies and similar technologies to collect some of this information.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies, pixels, tags, scripts, local storage, or similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support certain marketing functions.

Some cookies are necessary for the Website to function. Other cookies may support functionality, analytics, performance measurement, or advertising.

Third-party platforms used in connection with our Website may also place or access cookies or similar technologies according to their own privacy practices.

You may be able to control cookies through your browser settings or through cookie-management tools made available on our Website. Disabling certain cookies may affect Website functionality.

6. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS

Some browsers provide a “Do Not Track” or similar browser setting.

There is currently no universally accepted industry standard governing traditional Do Not Track signals. At this time, our Website does not specifically respond to traditional browser Do Not Track signals.

Certain jurisdictions provide separate rights concerning legally recognized opt-out preference signals, including signals that may communicate a preference regarding the sale or sharing of personal information or targeted advertising. Where such requirements apply to Authentic Marriages, we will process applicable legally recognized signals as required by law.

You may also use available cookie-management controls and browser settings to manage certain tracking technologies.

7. HOW WE USE PERSONAL INFORMATION

We may use personal information to operate and maintain our Website; respond to questions and inquiries; determine whether a requested service may be appropriate; communicate about consultations or appointments; provide therapy, coaching, groups, intensives, retreats, workshops, educational programs, and other requested services; administer registrations and purchases; process payments; provide customer support; deliver resources you request; send administrative or service-related communications; maintain security; prevent fraud or misuse; troubleshoot technical problems; analyze Website performance; improve our programs and services; comply with legal and professional obligations; establish, exercise, or defend legal rights; and fulfill other purposes that we disclose to you or for which you provide consent.

We may also use contact information to send newsletters, educational content, program announcements, event information, or promotional communications when permitted by law.

You may unsubscribe from promotional emails at any time using the unsubscribe mechanism contained in those communications.

Administrative, transactional, appointment-related, clinical, or other non-promotional communications may still be sent when necessary.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We do not disclose personal information indiscriminately.

We may disclose information to vendors and service providers that assist us with Website hosting, online forms, scheduling, client portals, electronic health records where applicable, email delivery, communications, payment processing, data storage, cybersecurity, analytics, event administration, customer support, and similar business functions.

We may disclose information to clinicians, employees, independent contractors, facilitators, or other personnel who need access to the information to provide or administer services, subject to applicable confidentiality, professional, contractual, and legal requirements.

We may disclose information to accountants, attorneys, insurers, consultants, and other professional advisors when reasonably necessary for business, legal, risk-management, or compliance purposes.

We may disclose information if we reasonably believe disclosure is required by law, subpoena, court order, regulatory requirement, or other lawful governmental request.

We may also disclose information when permitted by law and reasonably necessary to protect the rights, safety, security, or property of Authentic Marriages, our clients, Website users, or others; investigate fraud or unlawful activity; respond to emergencies; or establish, exercise, or defend legal claims.

If Authentic Marriages undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.

We may also disclose information at your direction or with your consent.

9. SALE AND SHARING OF PERSONAL INFORMATION

Authentic Marriages does not sell personal information to third parties in exchange for money.

Certain privacy laws use terms such as “sell,” “share,” or “targeted advertising” more broadly and may classify some disclosures involving advertising cookies or similar technologies differently from an ordinary monetary sale.

To the extent that our use of such technologies constitutes a sale, sharing, or targeted advertising activity under a law applicable to Authentic Marriages, eligible consumers may exercise the opt-out rights provided by that law.

Where HIPAA applies, Authentic Marriages will not use or disclose PHI for purposes that require a HIPAA-compliant authorization unless the required authorization has been obtained or another legal basis for the use or disclosure applies.

10. ANALYTICS AND THIRD-PARTY TECHNOLOGIES

We may use third-party technology providers to understand Website traffic, measure Website performance, administer online forms or assessments, support communications, or provide other Website functionality.

Information collected by these providers may include IP addresses, device identifiers, Website activity, browser information, or information you voluntarily submit through their platforms.

Third-party services may have their own privacy policies and may process information according to their terms.

We encourage you to review the privacy information provided by third-party platforms before submitting sensitive personal information to them.

11. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or request information about programs, events, retreats, services, or resources, we may send you communications consistent with your request and applicable law.

You may unsubscribe from promotional emails by following the unsubscribe instructions in the email.

If we offer promotional text-message communications, any consent required by applicable law will be obtained separately, and available opt-out instructions will be provided.

We do not require you to remain subscribed to marketing communications in order to receive clinical services.

12. SOCIAL MEDIA

Authentic Marriages may maintain accounts on social-media platforms.

Information you post publicly, send through social-media messaging, comment on, tag, or otherwise disclose through a social-media service may be accessible to the social-media provider and potentially to other users.

Social-media platforms operate under their own privacy policies.

For privacy reasons, we recommend that you avoid communicating confidential clinical information through social-media comments, direct messages, or other public or semi-public channels.

13. LINKS AND THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, social-media services, payment platforms, scheduling systems, online forms, quizzes, event platforms, educational resources, or other online services that Authentic Marriages does not control.

When you leave our Website or interact directly with a third-party platform, that provider's privacy policy and terms may govern the information you provide.

We are not responsible for the privacy or security practices of third-party websites or services that we do not control.

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, accounting, security, professional, contractual, or regulatory purposes.

The appropriate retention period varies depending upon the type of information, why we collected it, whether an ongoing relationship exists, legal or professional record-retention requirements, dispute-resolution needs, and security considerations.

Clinical records, where applicable, are retained according to the laws and professional requirements applicable to the treating professional and are governed separately from ordinary Website information.

We may retain limited information necessary to document an unsubscribe request or other privacy preference so that we can continue honoring that preference.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it as appropriate.

15. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

The protections we use may vary depending upon the sensitivity of the information and the systems through which it is collected or maintained.

However, no Internet transmission, email system, Website, database, or electronic-storage method can be guaranteed to be completely secure.

You should use caution when transmitting sensitive information electronically and should not send highly confidential information through ordinary email or general Website forms unless specifically instructed to do so.

16. DATA BREACHES

If we become aware of a security incident involving personal information, we will investigate the incident and take reasonable responsive measures.

Where applicable law requires notification to affected individuals, governmental authorities, regulators, or others, we will provide such notification in accordance with applicable requirements.

Additional breach-notification obligations may apply to PHI or other legally protected information.

17. YOUR PRIVACY CHOICES AND RIGHTS

Depending upon where you reside and whether a particular privacy law applies to Authentic Marriages, you may have rights concerning your personal information.

These rights may include requesting confirmation that we process your information; accessing information we maintain about you; correcting inaccurate information; requesting deletion; obtaining a portable copy of certain information; withdrawing consent where processing is based upon consent; opting out of certain sales, sharing, targeted advertising, or profiling; limiting certain uses of sensitive information; and appealing certain decisions concerning a privacy request.

Not every right applies in every state or circumstance, and legal exceptions may apply.

We will not unlawfully discriminate against you because you exercise a privacy right.

Where permitted by law, we may need to verify your identity before fulfilling a request. We may request enough information to reasonably confirm that the person making the request is the individual to whom the information relates.

Where applicable law allows an authorized agent to submit a request for you, we may request documentation establishing the agent's authority.

Privacy requests may be submitted through the Contact page on the Authentic Marriages Website. Please identify the communication as a “Privacy Request” and explain the nature of your request.

We will respond within the time required by applicable law.

These general Website privacy rights are separate from rights that may apply to clinical health records under HIPAA, state health-record laws, or professional regulations. Requests involving clinical records should be directed through the procedures described in the applicable Notice of Privacy Practices or clinical consent documents.

18. CHILDREN'S PRIVACY

Our Website is designed primarily for adults and is not directed to children under 13.

We do not knowingly collect personal information directly through the Website from children under 13 without parental or legal-guardian involvement when such consent is required.

If we learn that personal information has been collected directly from a child under 13 in a manner that violates applicable law, we will take appropriate steps to delete or otherwise address the information.

This provision does not prohibit Authentic Marriages or an affiliated clinician from providing legally permitted services involving minors. Information collected in connection with clinical care involving a minor is handled according to applicable professional, consent, health-privacy, and record-retention requirements.

If you believe a child has submitted personal information to our Website improperly, please contact us.

19. INTERNATIONAL VISITORS

Authentic Marriages is based in the United States.

If you access the Website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other jurisdictions in which our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

Where laws applicable to Authentic Marriages provide additional rights or requirements concerning international personal information, we will comply with those requirements as applicable.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When we update this Policy, we will revise the “Last Updated” date at the top of the page.

When required by law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

Changes become effective when posted unless otherwise stated.

21. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Authentic Marriages, LLC
Attn: Privacy
Website: authenticmarriages.com

You may submit a privacy inquiry through the Contact page on our Website and identify your message as a “Privacy Request.”